CCIS Discharge Care Coordinator - Instructor-led

Self enrolmentNTG enrolment

This training program is intended to provide Service Specific CCIS training for Discharge Care Coordinators for NT Health.

Target Audience 

This 60 minute training program is explicitly aimed at Discharge Care Coordinators using CCIS who have already completed the CCIS Basic New User training program.

Learning Outcomes

At the end of this course, participants will be able to:

  • Create a new 'Service' Issue
  • Create a new 'Other' Issue (if applicable)
  • View the Person Issue History (Person/Client level and also the Client Summary level) and the Case Issue History
  • Update the Status of an Issue
  • View the Status History and the Related Events of a Service Issue.
  • Create a Link between a Person Issue and a Case, the Unlink
  • Create a Service Event and Link an Issue to the Event then unlink

Recommended Pre-Learning

It is recommended you complete the CCIS Basic New User Training before enrolling in this course.

Session Delivery Mode

Training sessions are delivered:

  • Face-to-face onsite, or
  • Virtually via Microsoft Teams
    • Please ensure the Microsoft Teams application is installed on the device you will be using.

Duration

60 minutes.

Completion Requirements

To be marked as completed, participants must:

  • Attend the entire training session
  • Participate in all required activities

Technical Requirements

For virtual sessions via Microsoft Teams:

  • Ensure Microsoft Teams is installed and functioning
  • Test your headset, microphone, and audio prior to the session

How to Enrol

Please note that enrolling in this course does not secure a spot in a training session.
To book a session, contact:

Self-Enrol

  • Click the 'Enrol me' button located at the bottom of this page.
  • If you cannot see the button, please CLICK HERE and re-check for the 'Enrol me' button.
  • Clicking the button will enrol you in the course and take you to the course homepage, please contact us to sign up to a training session.

Login Instructions:

How to Cancel

Course Delivered By

This course is delivered by the Department of Corporate and Digital Development (DCDD), Agency Business Systems – Human and Shared Services (ABS-HSS) Training Team.

Course Enquiries

For any queries related to this course, please contact us using one of the following options: