This training program is intended to provide Service Specific CCIS training for Discharge Care Coordinators for NT Health

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Target audience 

This half-day (4hrs) training program is explicitly aimed at Discharge Care Coordinators using CCIS who have already completed the CCIS Basic New User training program.

Learning outcomes

At the end of this course, participants will be able to:

• Create a new 'Service' Issue
• Create a new 'Other' Issue (if applicable)
• View the Person Issue History (Person/Client level and also the Client Summary level) and the Case Issue History
• Update the Status of an Issue
• View the Status History and the Related Events of a Service Issue.
• Create a Link between a Person Issue and a Case, the Unlink
• Create a Service Event and Link an Issue to the Event then unlink

Recommended pre-learning

It is recommended you complete the CCIS Basic New User Training before enrolling in this course.

Session delivery mode

The training sessions are either delivered face-to-face onsite or virtually via Microsoft Teams. 

Please ensure that the Microsoft Teams application is installed on the asset you will be using.

Duration

Half day

Completion requirements

To be marked as completed, you are required to attend the entire training session. 

Technical requirements

Sessions delivered virtually via Microsoft Teams, ensure that the Microsoft Teams application is installed on the asset you will be using. 

You must prepare for training by testing Microsoft Teams and your headset/audio/microphone. 

How to enrol

Please note that enrolling on this course will not secure a spot in an upcoming training session. To book in for a session, enrol here and select an available session under the 'Book Here' tab.

Self-enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.

NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.

Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.

How to cancel

  • Email DCDDABS-HSS.TrainingRequests@nt.gov.au as soon as possible or
  • Self-cancel on MyLearning by opening the training event and clicking the Cancel button.

Please note that cancelling the Outlook calendar invitation does not cancel the session or notify the trainer. 

To reschedule, sign up for a new session.

Course Enquiries

For all course enquiries, please contact the Course Facilitator

p: 1800 000 254 (Ask to speak with an ABS Trainer)
e: DCDDABS-HSS.TrainingRequests@nt.gov.au
or log a request: Training Portal Information Enquiry