Acacia 1.0 Outpatient - Module 4 Appointment Bookings and Transfers (Across NT) - Instructor-Led

Self enrolmentNTG enrolment

This course covers: Appointment Booking, Overbooking Appointments, Booking Recurring Appointments, Letters, Appointment Transfer/Cancellation, Appointment Workbench and Resource Menu Options.

Target Audience

Central Australia
Outpatient Pharmacist, Nursing personnel in Renal including Outpatient Administration and Booking Officers, Ward Clerks.

Nursing personnel in Oncology, Palliative Care, Maternity, Maternity Group Practices, Eye Clinics, Centre of Disease Control.

Barkly
Midwifery Group Practice, Centre of Disease Control , Patient Services.

Learning Outcomes

At the end of this course users will be able to:

  • Book an appointment quickly and directly into a clinic (Quick Book).
  • Book an appointment directly into a clinic, creating a patient and referral record at the same time.
  • Overbook an appointment slot from the Flexi Book
  • Book recurring appointments for a patient.
  • Generate and edit letters when booking an appointment.
  • Manually print a letter for an appointment.
  • Understand where to view letters in the EPR
  • Overbook an appointment slot from the Appt Worklist
  • Print a label for an appointment.
  • Transfer a single appointment to a new date or time
  • Bulk transfer appointments from one clinic to another
  • The process of cancelling a single appointment
  • Explore the display of Appointments in Appointment Workbench
  • Make follow up appointments from the Workbench

Recommended Pre-Learning

It is recommended you complete the following eLearning courses prior to attending this face-to-face session:

Session Delivery Mode

Training sessions are delivered:

  • Face-to-face onsite, or
  • Virtually via Microsoft Teams
    • Please ensure the Microsoft Teams application is installed on the device you will be using.

Duration

60 minutes.

Completion Requirements

To be marked as completed, participants must:

  • Attend the entire training session
  • Participate in all required activities

Technical Requirements

For virtual sessions via Microsoft Teams:

  • Ensure Microsoft Teams is installed and functioning
  • Test your headset, microphone, and audio prior to the session

How to Enrol

Please note that enrolling in this course does not secure a spot in a training session.
To book a session, contact:

Self-Enrol

  • Click the 'Enrol me' button located at the bottom of this page.
  • If you cannot see the button, please CLICK HERE and re-check for the 'Enrol me' button.
  • Clicking the button will enrol you in the course and take you to the course homepage, please contact us to sign up to a training session.

Login Instructions:

How to Cancel

Course Delivered By

This course is delivered by the Department of Corporate and Digital Development (DCDD), Agency Business Systems – Human and Shared Services (ABS-HSS) Training Team.

Course Enquiries

For any queries related to this course, please contact us using one of the following options: