Overview
This course covers: Appointment Booking, Overbooking Appointments, Booking Recurring Appointments, Letters, Appointment Transfer/Cancellation, Appointment Workbench and Resource Menu Options.
Target audience
Central Australia
Outpatient Pharmacist, Nursing personnel in Renal including Outpatient Administration and Booking Officers, Ward Clerks.
Nursing personnel in Oncology, Palliative Care, Maternity, Maternity Group Practices, Eye Clinics, Centre of Disease Control.
Barkly
Midwifery Group Practice, Centre of Disease Control , Patient Services.
Learning outcomes
At the end of this course users will be able to:
- Book an appointment quickly and directly into a clinic (Quick Book).
- Book an appointment directly into a clinic, creating a patient and referral record at the same time.
- Overbook an appointment slot from the Flexi Book
- Book recurring appointments for a patient.
- Generate and edit letters when booking an appointment.
- Manually print a letter for an appointment.
- Understand where to view letters in the EPR
- Overbook an appointment slot from the Appt Worklist
- Print a label for an appointment.
- Transfer a single appointment to a new date or time
- Bulk transfer appointments from one clinic to another
- The process of cancelling a single appointment
- Explore the display of Appointments in Appointment Workbench
- Make follow up appointments from the Workbench
Recommended pre-learning
It is recommended you complete the following eLearning courses prior to attending this face-to-face session:
Session delivery mode
The training sessions are delivered face-to-face onsite.
Duration
1 hour.
Technical requirements
Sessions delivered virtually via Microsoft Teams, ensure that the Microsoft Teams application is installed on the asset you will be using.
You must prepare for training by testing Microsoft Teams and your headset/audio/microphone
Completion requirements
To be marked as complete, you are required to attend the full training session.
How to enrol
Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Book Here' tab.
Self-enrol
Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.
NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.
Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.
Course Enquiries
For any queries related to this course, please contact us using the details below:
Email: acacia.training@nt.gov.au