The Receptionist role will be proficient in using all relevant aspects of Titanium for entering Patient information in accordance with Northern Territory Oral Health Services (NTOHS) policy.

Overview

This Titanium training program is designed to cover the system functions and User skills required for NTOHS reception staff to review and maintain Titanium Patient Files and Appointment Books in accordance with their roles and responsibilities.

Upon completion of this course, you will be able to:

• Understand the Northern Territory version of Titanium
• Locate the Titanium Intranet page, know what resources are available and understand how to obtain assistance
• Log into Titanium
• Launch the components of Titanium in the correct sequence (Patient File and Appointment Books)
• Search for and load Patient Files
• Identify, locate and use relevant Tabs of the Patient File
• Locate and use relevant icons
•  Create and cancel Alerts
• Create and import a document
• Navigate to Appointment Books
• Create an Appointment Book Roster, Session and Block
• Create and manage Appointments.

Target Audience

This self-paced, online course is specific to NTOHS Reception staff required to use Titanium in accordance with their roles and responsibilities.

How to Enrol

Self-enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage.

NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.

Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.

Technical Requirements

The participants require access to a computer, laptop, or tablet with an internet connection.  The videos contain audio, so you will need a headset or speakers.  Videos may include screen captures of systems with a lot of detail, so a large PC monitor is recommended for best viewing.

Recommended Pre-learning

 N/A

Duration

It is estimated that this course will take approximately 2½ hours to complete.

Course Completion

Course participants must complete the entire course to achieve course completion. Course completion criteria include:

1. Acknowledgment of reading the IMPORTANT: Cybersecurity information
2. Watch videos – all slides and up to the Video Summary slide
3. Obtain the pass grade for each Knowledge Check activity
4. Completing the Evaluation form

How to Enrol

This course can be completed online.

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please click here and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. 

NTG Staff – login with your NTG LAN details.

Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.

How to Cancel

This is a self-paced, self-enrol learning course. There is no cancellation policy that applies to this course.

Provider

This course was designed by the Department of Corporate and Digital Development (DCDD), Agency Business Systems – Human and Shared Services (ABS-HSS) Training Team.

Contacts