A self directed learning package has been developed to provide all TEBREA Region Health Service employees knowledge in Aggression Minimisation at an awareness level. 

Target

All Top End / Big Rivers / East Arnhem Region Health Service employees

Purpose

To assist in providing a safe working environment for all health care users. This course will fulfil the Essential Training requirements and can be included in CPD hours.

Learning Outcomes

This course will cover

• Who is responsible for workplace safety
• Legislation
• DoH Code of practice for the management of aggression
• What defines aggression, violence and assault
• Levels of aggression/assault
• What types of aggression can occur in your workplace
• Why do people behave aggressively – factors that contribute
• Aggression escalation process and timing your response
• Managing a violent situation
• Professionalism and aggression

Assessment and Grading

Aggression minimisation training is an essential requirement to be completed online once, followed by additional face to face training for identified staff.

• Read the tutorial
• Complete the online assessment quiz, you must achieve 100% to pass
• A certificate will be made available once the assessment is completed and passed
• Complete face to face training (for identified staff)

Contact