Welcome to CCIS Admin Online Training

Introduction

This training course is designed to cover the training requirements for Administration staff using CCIS.

Learning Outcomes

Upon completion, the course aims for participants to understand:

  • The structure and security associated with Users’ access
  • The policies and legislation relating to accessing Client records
  • Access History and CCIS Audit capability
  • The Alerts and Risks functions
  • Searching and locating a client 
  • Creating a new client
  • Maintaining client demographics
  • How to create, search and view a file
  • Changing file locations and file status
  • Merging files
  • Running reports from CCIS

Target

This training program is aimed specifically at admin users using CCIS for the first time and who have not attended any other CCIS training program.

Pre-Requisites 

 N/A

Duration

It is estimated that this course will take:

1 hour and 34 minutes to complete all activities.

OR

1 hour and 20 minutes to undertake mandatory activities.

Completion Requirements

Course participants must complete the entire course to achieve course completion. Course completion criteria include:

  1. Watch videos – all slides and up to the Video Summary slide.
  2. Undertake mandatory interactive activities - all slides.
  3. Obtain the pass grade for each Knowledge Check activity.
  4. Completing the Evaluation form.

Technical Requirements

The participants require access to a computer, laptop, or tablet with an internet connection. The videos contain audio, so you will need a headset or speakers. Videos may include screen captures of systems with a lot of detail, so a large PC monitor is recommended for best viewing.

How to Enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please Click Here and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage.

NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.

Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.

How do I get my Certificate after the Training?

A Certificate of Completion will become available once all the completion requirements are met.

Cancellation Policy

This is a self-paced, self-enrol learning course. There is no cancellation policy that applies to this course.

Provider

This course was designed by the Department of Corporate and Digital Development (DCDD), Agency Business Systems – Human and Shared Services (ABS-HSS) Training Team.

Course Enquiries 

For all course enquiries, please contact the Course Facilitator.

p: 1800 000 254 (Ask to speak with an ABS Trainer)
eDCDDABS-HSS.TrainingRequests@nt.gov.au
or Log a request:  Training Portal Information Enquiry