IMPORTANT NOTICE: An automated email upon clicking the link below is not an automatic enrolment to the course. Enrolment is not confirmed until all booking requirements are completed. Please see “how to enrol” below.
Overview
This 2 day course aims to provide supervisors and managers with knowledge of the NTPS performance management system, how it is applied, and how to effectively give and receive feedback.
Who should attend this course?
You should attend this course if you are a manager who wants to learn the skills to constructively address performance and build individual confidence in giving performance feedback in the workplace.
Topic Covered
- Aim, purpose/intent and scope of activities involved in performance management in the NTPS
- Governance of performance management in the NTPS
- Relationship between performance management and managing under-performance
- Roles of the manager and employee in performance management
- Role of feedback in staff management
- Process, and linkage to broader objectives of the agency
- Defining staff responsibilities in measurable terms
- Structure and delivery of effective feedback
- Metrics that are useful to measure and monitor performance
Learning Outcomes
- A detailed understanding of the processes and requirements for effective performance management in the NTPS
- Awareness of appropriate and effective feedback and the tools to deliver feedback confidently
CF level Alignment
CF level 5-9
Middle Manager Development Framework Alignment
Engaging for success, become a proactive performance facilitator
Provider
Strategic Workforce Planning and Development, Office of the Commissioner for Public Employment
Course Duration and Delivery Mode
Duration of course is 2 days and will be conducted face-to-face.
Course cost
$650
How to Enrol
Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Book Here' tab.
Self-enrol
Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.
NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.
Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.
Course Contact
Strategic Workforce Planning & Development
Office of the Commissioner for Public Employment