IMPORTANT NOTICE: An automated email upon clicking the link below is not an automatic enrolment to the course. Enrolment is not confirmed until all booking requirements are completed. Please see “how to enrol” below.
Overview
Communication is one of the most important leadership qualities you could have. Needless to say, if you don't have effective communication in your leadership toolkit, you could be heading for disaster.
Communication moves information. Influence moves ideas into action, and produces an effect without the use of force or command. Becoming a strong communicator and influencer could be the key to getting your proposals, ideas, and projects over the line.
This course will assist you to understand your own natural communication style and the challenges and opportunities it presents while managing and influencing others. It will show you how to adapt your communication skills to the situation and the people involved. This will strengthen your ability to pitch influential content face-to-face or virtually.
Who should attend this course?
If you often feel others around you are regularly influencing ideas which you believe could be improved or changed for the better, then having the confidence to say so will help you stand your ground and successfully persuade others.
This course is for anyone who wants to feel confident and equipped to pro-actively deal with workplace situations sensitively and effectively to gain positive win-win outcomes.
Participants will take part in highly interactive self-reflection activities, practical and hypothetical scenarios, and group discussions.
Learning Outcomes
- Understanding of own communication style
- Appropriate communication techniques
- Deal with difficult situations confidently
- Sensitively undertake challenging conversations
CF level Alignment
CF Level 5 - 9
Middle Manager Development Framework Alignment
Communicate with influence
Course Duration and Delivery Mode
Duration of course is 1 day and will be conducted face-to-face.
Course Cost
$650
How to Enrol
Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Bookings' tab.
Self-enrol
Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.
NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.
Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.
Course Contact
Strategic Workforce Planning & Development
Office of the Commissioner for Public Employment