This training course is intended for Outpatient Appointment Management workflow requirements.

Learning outcomes

At the end of this course users will be able to:

• Appointment bookings
• Reschedule or cancelling bookings
• Managing overbooking
• Outcomes of appointments
• Day of clinic management
• Discharge outpatient episode

Recommended pre-learning

It is recommended you complete the following eLearning  and Instructor-Led courses prior to attending this session:

  • Acacia 1.0 Fundamentals v3

  • Acacia 1.0 Patient Master Index Training (PMI) v2

   Acacia 1.0 Outpatient Referral Management (Instructor-Led)

Session delivery mode

The training sessions are either delivered face-to-face onsite or virtually via Microsoft Teams. 

Please ensure that the Microsoft Teams application is installed on the asset you will be using.

Duration

3 hours.

Completion requirements

To be marked as completed, you are required to attend the entire training session. 

Technical requirements

Sessions delivered virtually via Microsoft Teams, ensure that the Microsoft Teams application is installed on the asset you will be using. 

You must prepare for training by testing Microsoft Teams and your headset/audio/microphone. 

How to enrol

Please note that enrolling on this course will not secure a spot in an upcoming training session. To book in for a session, email: DCDDABS-HSS.TrainingRequests@nt.gov.au or phone 1800 000 254 (ask to speak with an ABS Trainer).


Self-enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up for a training session.

NTG Staff – login with your NTG LAN details.

Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.


To Sign up or cancel:

Course Enquiries

For any queries related to this course, please contact us using the details below: