CCIS Basic New User - Instructor-led

Self enrolmentNTG enrolment

This CCIS training program is intended for all new staff utilising CCIS in any role or capacity for client/patient treatment or care. Basic New User training must be completed prior to any further Service Specific training. 

Target Audience 

This half-day (240 minutes) training program is explicitly aimed at new users using CCIS for the first time who have not attended any other CCIS training program.

Learning Outcomes

At the end of this course, participants will be able to:

  • Understand the CCIS structure and security associated with Users' access
  • Understand the policies and legislation relating to access to Client records
  • Understand Access History and CCIS Audit capability
  • Search and locate a Client
  • Understand the Alerts and Risk functions
  • Create Event's in a Clients Case
  • Add Results
  • Add Progress Notes to an Event
  • Ad a new Document and copy an existing Document to a Client's Case/Event
  • Use the CCIS Inbox
  • Create a new Client
  • Create a Referral In
  • Create a Case
  • Run Reports from CCIS
  • Record an Anonymous Event

Recommended Pre-Learning

It is recommended you complete the CCIS Basic New User Training before enrolling in this course.

Session Delivery Mode

Training sessions are delivered:

  • Face-to-face onsite, or
  • Virtually via Microsoft Teams
    • Please ensure the Microsoft Teams application is installed on the device you will be using.

Duration

240 minutes.

Completion Requirements

To be marked as completed, participants must:

  • Attend the entire training session
  • Participate in all required activities

Technical Requirements

For virtual sessions via Microsoft Teams:

  • Ensure Microsoft Teams is installed and functioning
  • Test your headset, microphone, and audio prior to the session

How to Enrol

Please note that enrolling in this course does not secure a spot in a training session.
To book a session, contact:

Self-Enrol

  • Click the 'Enrol me' button located at the bottom of this page.
  • If you cannot see the button, please CLICK HERE and re-check for the 'Enrol me' button.
  • Clicking the button will enrol you in the course and take you to the course homepage, please contact us to sign up to a training session.

Login Instructions:

How to Cancel

Course Delivered By

This course is delivered by the Department of Corporate and Digital Development (DCDD), Agency Business Systems – Human and Shared Services (ABS-HSS) Training Team.

Course Enquiries

For any queries related to this course, please contact us using one of the following options: