Please note: this face-to-face information session does NOT replace any of the OneNTG Essential online courses.
Target audience
These sessions are aimed at managers, supervisors and team leaders to give them a clear understanding of each topic, expectations and responsibilities and to increase their capability in both performance management and conduct matters.
Overview
Performance management
- Legislative Requirements
- The employee lifecycle with regards to performance management
- Expectations and accountability of employees, managers, delegates, Workforce Services Support and Workforce Performance
- Performance and development:
- Performance and development discussions
- The Capability Framework
- Managing underperformance:
- What constitutes poor performance?
- Why does underperformance occur?
- Risks and impacts of not addressing poor performance
- Managing underperformance
- Having difficult conversations
- Record keeping
- Scenarios
Conduct
- Conduct in the NTPS
- Employment legislation
- What constitutes a breach of discipline?
- Behaviours that constitute a breach of discipline
- Expectations and accountability of employees, managers, delegates, Workforce Services Support and Workforce Performance
- What needs to occur before/ after commencing discipline action
- What discipline action looks like
- Where can an employee breach discipline
- Record keeping
- Scenarios
Provider
Department of Corporate and Digital Development
Delivery mode
Face to Face.
How to enrol
Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Book Here' tab.
Self-enrol
Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.
Contacts
For information regarding the course, contact:
Workforce Performance