Learning Outcomes

At the end of this course users will be able to:

  • Triage and accept a referral
  • Triage a referral and add to intake list
  • Triage a referral and create an appointment
  • Triage a referral and decline
  • Transfer a referral to another service or facility at triage
  • Place a referral triage on hold
  • Triage a referral and set to request review
  • Edit referral priority and view history
  • Search the wait list


Recommended Pre-Learning

It is recommended you complete the following eLearning courses prior to attending this face-to-face session:

  • Acacia Fundamentals v2 course 

Session and Delivery Mode

The training sessions are delivered face-to-face onsite and over MS Teams. 

Duration

1 hour

Cancellation Policy

To cancel:

  • Email ABS1Service.DCDD@nt.gov.au as soon as possible or
  • Self cancel on MyLearning by opening the training event and click Cancel button.

To reschedule, sign up to a new session.

Completion requirements

To be marked as complete, you are required to attend the full training session. 

How to enrol

Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Book Here' tab.

Self-enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.

NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.

Course Enquiries

For any queries related to this course, please contact us using the details below:

1800 000 254 (Ask to speak with an ABS Trainer)
ABS1Service.DCDD@nt.gov.au
Training Portal Information Enquiry