This course covers: triaging, referrals, setting appointment, preferences and setting a clinician for an clinic. Also, seen, arrive depart and record appointments specifically for medical officers and clinicians.
Target audience
Central Australia users ONLY
Learning outcomes
At the end of this course users will be learn to:
- Triage and Accept a Referral
- Triage a Referral and Create an Appointment
- Triage a Referral and Decline Transfer to another service or facility at triage
- Place a Referral on Hold (Not delivered to ASH)
- Triage a Referral and set to Request Review (Not delivered to ASH)
- Edit Referral Priority and View History
- Search Waitlist
- Setting Preferences
- Set a clinician for a clinic
- Seen by Clinician
- Arrive an Appointment
- Seen at Appointment
- Add Service Item to Appointment
- Depart an Appointment
- Record Appointment Outcomes
Recommended pre-learning
It is recommended you complete the following eLearning courses prior to attending this face-to-face session:
• Acacia 1.0 Patient Master Index Training (PMI) v2
Session delivery mode
The training sessions are delivered face-to-face onsite or virtually via Microsoft Teams.
Duration
1 hour.
Technical requirements
Sessions delivered virtually via Microsoft Teams, ensure that the Microsoft Teams application is installed on the asset you will be using.
You must prepare for training by testing Microsoft Teams and your headset/audio/microphone
Completion requirements
To be marked as complete, you are required to attend the full training session.
How to enrol
Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Book Here' tab.
Self-enrol
Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.
NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.
Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.
Course Enquiries
For any queries related to this course, please contact us using the details below:
Email: acacia.training@nt.gov.au