This course covers: triaging, referrals, setting appointment, preferences and setting a clinician for an clinic. Also, seen, arrive depart and record appointments specifically for medical officers and clinicians. 

Target Audience

Central Australia users ONLY

Learning Outcomes

At the end of this course users will be learn to:

  • Triage and Accept a Referral
  • Triage a Referral and Create an Appointment
  • Triage a Referral and Decline Transfer to another service or facility at triage
  • Place a Referral on Hold (Not delivered to ASH)
  • Triage a Referral and set to Request Review (Not delivered to ASH)
  • Edit Referral Priority and View History
  • Search Waitlist
  • Setting Preferences
  • Set a clinician for a clinic
  • Seen by Clinician
  • Arrive an Appointment
  • Seen at Appointment
  • Add Service Item to Appointment
  • Depart an Appointment
  • Record Appointment Outcomes

Recommended Pre-Learning

It is recommended you complete the following eLearning courses prior to attending this face-to-face session:

  • Acacia 1.0 Fundamentals v3

  • Acacia 1.0 Patient Master Index Training (PMI) v2

Session Delivery Mode

Training sessions are delivered:

  • Face-to-face onsite, or
  • Virtually via Microsoft Teams
    • Please ensure the Microsoft Teams application is installed on the device you will be using.

Duration

60 minutes.

Completion Requirements

To be marked as completed, participants must:

  • Attend the entire training session
  • Participate in all required activities

Technical Requirements

For virtual sessions via Microsoft Teams:

  • Ensure Microsoft Teams is installed and functioning
  • Test your headset, microphone, and audio prior to the session

How to Enrol

Please note that enrolling in this course does not secure a spot in a training session.
To book a session, contact:

Self-Enrol

  • Click the 'Enrol me' button located at the bottom of this page.
  • If you cannot see the button, please CLICK HERE and re-check for the 'Enrol me' button.
  • Clicking the button will enrol you in the course and take you to the course homepage, please contact us to sign up to a training session.

Login Instructions:

How to Cancel

Course Delivered By

This course is delivered by the Department of Corporate and Digital Development (DCDD), Agency Business Systems – Human and Shared Services (ABS-HSS) Training Team.

Course Enquiries

For any queries related to this course, please contact us using one of the following options: