IMPORTANT NOTICE: An automated email upon clicking the link below is not an automatic enrolment to the course. Enrolment is not confirmed until all booking requirements are completed. Please see “how to enrol” below.

Course Overview

Communication shapes how people collaborate, solve problems and build trust at work. Many workplace misunderstandings occur not because people lack expertise, but because messages are unclear, assumptions are made or people are not truly heard. Becoming a strong communicator and influencer could be the key to getting your proposals, ideas, and projects over the line.

This 1 day workshop will help you strengthen your communication, so your message is clear, purposeful, and practical. You will explore your communication style, its impact on others, the small shifts in language, listening, and questioning that can improve workplace interactions and your ability to pitch influential content. 

Learning Outcomes

This course will provide learners with the skills and knowledge required to:

• Understand your communication style and how it influences others
• Recognise how language, tone and assumptions shape conversations
• Use intentional language to improve clarity and connection
• Ask meaningful questions and strengthen hearing beyond surface-level active listening
• Apply four practical communication models in real workplace situations
• Tune into the perspectives of others and manage challenging conversations confidently

Target audience 

All new and existing Northern Territory Public Sector (NTPS) employees who want to strengthen their communication and influencing skills to achieve positive outcomes in the workplace.

Duration 

Face to face and virtual training will take 1 day to complete.   

Cost

Face to face and virtual training cost: $700.00* per person.

• Charges will be processed via Ledger Transfer Fund (LTF).

Approvals

• Participants must have written approval from their line manager and/or financial delegate to attend training, including any costs associated with travel.
• Participants must notify relevant rostering officers that they will be attending this training (where applicable).
• Participants work unit is aware that they will be charged the full course fee for non-attendance or cancellation made less than 10 working days prior to the training date.

Note: Falsely claiming that approval has been granted can result in cancellation of enrolment and disciplinary action.

Completion requirements

Participants are required to complete the following components:

• book into the preferred training date
• complete the pre-course activity (remove if not relevant)
• fully attend the training session.

A certificate of completion will be available in MyLearning.

How to Enrol

Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Bookings' tab.

Self-enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.

NTG Staff – login with your NTG LAN details. These are the same details you use to log onto your work computer.

Non-NTG Staff – login with your MyLearning account details or apply for a MyLearning account using the Application form for non-departmental staff.

Technical requirements

• No technical requirements for face to face training.
• Virtual training requires participants to have access to a computer with internet, video (web camera and monitor) and audio (headphones/speakers and microphone) via desktop computer, laptop or phone.
• Participants are to test the device's operation (audio and visual) prior to the training session.

Contact

For any course enquiries, please contact the course coordinator:

Corporate Learning and Development
Department of Corporate and Digital Development (DCDD)

p| (08) 899 98858
e| WorkforceCapability.DCDD@nt.gov.au