Occupational Violence and Aggression (OVA) Minimisation - Workshop

Self enrolmentNTG enrolment

This face-to-face workshop equips NT Health employees with practical, contextualised strategies to recognise, prevent, and de-escalate occupational violence and aggression (OVA) in healthcare settings. Through interactive scenarios and evidence-based techniques, participants will develop confidence in managing challenging behaviours while maintaining safety for patients, visitors, and staff.

Aim

To provide NT Health employees with the knowledge and practical skills to minimise occupational violence and aggression and apply effective de-escalation strategies in real-world healthcare environments.

Target audience 

  • All NT Health employees who interact with patients, clients, or visitors
  • Clinical and non-clinical staff in acute, community, and remote settings

Learning Objectives

By the end of this workshop, participants will be able to:

  • Identify early warning signs of escalating behaviour
  • Apply evidence-based de-escalation techniques in healthcare contexts
  • Maintain personal and team safety during challenging interactions
  • Understand the effects of OVA on wellbeing.

Pre-requisite

Duration and delivery

  • Duration: 1 day.
  • Delivery Mode: Face-to-Face workshop.

Face-to-Face training instructions

  • Wear closed-in shoes and comfortable clothing.
  • Bring a pen and notebook.
  • Please arrive 10 minutes early for registration.

Completion requirements

Full attendance at any 1-day workshop is required for completion of this training. Please sign-up for the workshop that is most relevant for your location.

Completion of the post-training evaluation survey is requested to help improve the content of this course.

Continuing Professional Development (CPD)

7.5 CPD hours 

Provider

Clinical Learning Education and Research Services - CLEaRS.Health@nt.gov.au

Cost and Payment Process

There is no cost to individual work areas.

How to enrol

Please note that enrolling into this course will not secure a spot on an upcoming training session. To book in for a session, first enrol here then select an available session under the 'Book Here' tab.

Self-enrol

Use the 'Enrol me' button located at the bottom of this page. If you cannot see the 'Enrol me' button at the bottom of this page, please CLICK HERE and re-check for the 'Enrol me' button at the bottom of this page. Clicking on the 'Enrol me' button will enrol you in the course and take you to the course homepage. Then you will be able to sign-up to a training session.

Login for NTG users and other MyLearning account holders:  

For NTG staff, you will be required to use your NTG credentials. These are the same details you use to log onto your work computer. 

For non-NTG staff, ie. external users, you will be prompted to login using your MyLearning account.  

Non-NTG users who do not have a MyLearning account:

If you do not have a MyLearning account you will need to apply for a MyLearning account using the Application form for non-NT Government users.

Contacts

For information regarding the course, contact:

Clinical Learning Education & Research Service (CLEaRS)

p 08 89227660
e CLEaRS.Health@nt.gov.au